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What Customers Say About Us

Amazing service!! Very fast shipping and professional, the dress is gorgeous, the material is quality, the communication was detailed, and they were able to do express shipping. Thank you, you were truly wonderful to work with!!!

- Alexandra Mitrea read more

Customer Service

DesireeDress's customer service goal is simple: We are committed to providing our customers with total satisfaction.

Contact us at desireedressorder@hotmail.com or call 1-888-619-7546 anytime to leave a message.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

How to leave Feedbacks/Reviews after purchasing?

After receiving your order, you can leave a Review/Feedback for the item you purchase by Write A Review, and then you will be able to leave feedbacks/reviews online. In case you will need any help, please don't hesitate to contact us.

Our email is desireedressorder@hotmail.com.

　

Track Your Order

For different items, we will ship by different mail service, but there will always be a tracking number and tracking web for you to check.

For items such as wedding veils and bridal crinolines/petticoats, please email us for tracking number after 2 business days since your cleared payment.

For custom-cut items such as wedding dresses, bridesmaid dresses, flower girl dresses and mother dresses, we will email you the tracking number once items being shipped.

To obtain the status of an order, enter the Confirmation Number and E-mail address associated with the order and then click Go!.
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Note: The E-mail address you enter must match the E-mail address you provided when the order was created.
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 | Email: desireedressorder@hotmail.com | Toll free: 1-888-225-3962
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